
Consumer Protection Regulations
İzmir Tüketici Avukatı | Consumer Lawyer | Consumer Law | İzmir Lawyer | İzmir Law Firm
The Consumer Protection Law No. 6502 defines a consumer transaction as any contract or legal transaction established between consumers and natural or legal persons acting for commercial or professional purposes—including public legal entities—in goods or services markets, or acting on their behalf or for their account, such as contracts for works, transportation, brokerage, insurance, agency, banking, and similar contracts. Consumer transactions span a wide range, from the banking sector to e-commerce, and play a significant role in our daily lives. In today’s environment where consumer legislation is gaining momentum, merely following the legal process after consumer disputes arise is insufficient; we stand by your side throughout all processes, applying the principle of preventive law in business operations.
In the field of consumer protection law, we provide services to our clients in the resolution of controversial issues in the field of Consumer Protection Law, Code of Obligations, Commercial Code, etc., as well as the disputable issues in the Consumer Arbitration Committee and Consumer Courts. We carry out your legal compliance processes in your company with the services we offer within the scope of the Law on Consumer Protection and our expert lawyer team. kapsamında sunmakta olduğumuz hizmetler ve uzman avukat ekibimiz ile şirketinizde yasal uyum süreçlerinizi gerçekleştirmekteyiz.
The Law on Consumer Protection Services we offer to our clients include:
A- Preparation of Legal Documents
B- Follow-up of Consumer Arbitration Committee Processes
C- Disputes Arising From The Consumer Court
D- Party Attorney in Mediation Processes Regarding Consumer Disputes
E- Staff Training
How Long Does a Case Take in Consumer Courts?

According to 2021 criminal record statistics, the average time it takes for a case to be resolved in consumer court is 343 days.
Regarding your Consumer Protection Law disputes please visit Contact page for your questions. Consumer Advocate
For our other articles prepared under the Consumer Protection Law No. 6502 (TKHK);
- How to Apply to the Consumer Arbitration Board? Consumer Rights
- What Rights Does the Consumer Have if the Purchased Goods Are Defective?
- Consumer Arbitration Committee 2021 Monetary Limit Increased
- Customer Service Time Should Not Exceed 65 Seconds!
- Do I Have to Pay a Credit Card Annual Fee? What Fees Can Banks Charge You?
- Right of Withdrawal
- What Is a Pre-Information Form?
- Passenger Rights in the Event of Flight Cancellation or Delay
- Statute of Limitations for Hidden Defects
- Consumer Arbitration Board Threshold for 2023
- Consumer Rights Regarding Defects in Residential Properties

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