Passenger Rights in Case of Flight Cancellation: In the event of a flight cancellation, the airline operating the flight has the following rights:;
Under distance selling contracts, consumers have the right to withdraw from the contract within fourteen days without giving any reason and without paying any penalty.
Can banks charge an annual membership fee for credit cards? This is in accordance with the Regulation on Procedures and Principles Regarding Fees to be Collected from Financial Consumers, which came into effect on October 3, 2014…
In accordance with the decision of the Information Technologies and Communications Board numbered 2020/İK-THD/108, the time it takes to connect to the main menu during customer service calls is 45 seconds or more…
Consumer Arbitration Boards, within the scope of Law No. 6502 on the Protection of Consumers, aim to resolve disputes arising from consumer transactions and practices directed at consumers and to protect consumer rights.
According to Law No. 6502 on Consumer Protection and related legislation, disputes below the monetary limits announced each year should first be referred to Consumer Arbitration Boards…
Consumer rights and sellers' obligations are primarily regulated under Law No. 6502 on Consumer Protection. Article 11 of the law, titled "Optional Rights," addresses the right to claim compensation for defective products...
